Manage your shipments efficiently and communicate freely with your dispatcher while maintaining real-time visibility without having to make a single Check Call. CX North America is a tried and tested software platform for the transportation and logistics industry. We help our members to dramatically improve their efficiency, grow their business and forge long-term professional relationships.
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Eliminate Check Calls
Tired of having to do Check Calls every 20 mins or every hour? Don’t make another check call again with our Automated Alerts feature.
Key Features
- Set up automated alerts to notify your dispatcher or customer of your current location.
- Manage how often you would like to send updates.
- Easily communicate the status of your delivery from Arrived Shipper to Delivered.
Future Availability
Minimize your empty running miles. Stay ahead by setting up planned future vehicle locations, availability and capacity updates on your maps.
Key Features
- Make tactical decisions based on the future availability of your vehicles.
- Advertise your vehicle’s future availability to the CX Network.
- Plan your shipments in advance based on your future vehicle locations.
Communicate Freely
Whether you need to clarify an order or communicate details directly with your dispatcher, our built-in instant messenger will allow you to chat directly.
Key Features
- Message your dispatcher or customer if there are any delays.
- Have a question about your delivery? Send a message to get your answer.
- Customer not at the drop off point? Let them know you have arrived.
Transfer Electronic PODs
Keeping track of your PODs can get overwhelming. Reduce the amount of paperwork traveling with you by digitizing your PODs and documents.
Key Features
- Take photos of your delivery to guarantee there are no damages to your shipments.
- Your customer can sign your POD on your mobile screen.
- Attach additional digital documents to be invoiced.