Why is a Freight Visibility Platform essential for today’s transport industry?

One for the biggest issues that has faced transportation companies and enterprise supply chain executives over the past few years is how to capitalize on modern technology.  A large percentage of transportation companies are still using outdated systems and processes which can slowly bleed money for companies through inefficiencies in both time and resource management. By updating to a newer transportation management system, they can modernize procedures and increase productivity and profits.

With modern technology, entire supply chains can be overhauled. This includes freight visibility, shipment management, inventory and more. It is too much for every company to develop their own internal software and completely change their supply chain process, so external freight visibility services are essential for companies to maintain profitability during their transition. Established freight visibility systems are crucial for today’s transport industry companies to succeed.

For years, there have been “puzzle piece” apps and software that have taken care of individual parts of the supply chain, but there haven’t been complete supply chain management apps or systems that encompasses all areas, from shipments, suppliers, warehouse inventory, drivers, brokers, expediters, customers and more. CX North America’s Freight Vision is one of these all-encompassing apps that are empowering the shipping industry and supply chain management processes. Our apps, and our more specialized platforms for shippers, expediters, 3PLs & brokers, and carriers, give updates in real time.

Having the ability to know at any moment where your shipments are, getting updated ETAs, immediate notification of issues, and other up to the second updates can make or break customer relationships. People know that through smartphones and other smart devices the technology exists for them to be getting real time updates, so it’s what they expect now. By giving your customers what they want, you increase your service value to them – which increases their satisfaction which is going to increase your company’s profits.