How notifications really work?

When a new load has been posted on the Exchange, the system will match the load with the appropriate members if they fit the following criteria:

  • If the pickup location falls within your home notification radius
  • If you have the right size vehicle within your fleet or through one of your regular sub-contractors

If you fit these criteria you will receive the notification by your preferred notification medium (SMS or email AND the notification bar). The notification radius allows you to specify and determine the area for which you will receive load notifications.

The ‘Draw Your Own Notification Radius’ tool

To make sure that you are getting relevant notifications and not useless ones, now you can mark your home notification area accurately using our new ‘Draw Your Home Notification Area’ tool. To activate this tool, go to Settings>Notifications, then click on the ‘Select Region’ option and create (draw) your unique home notification area. You will find further instructions on your screen.

If a tracked driver or your regular subcontractor is within this specified distance, they will automatically be informed of the load by SMS or Email.

Notifications will be matched on a predictive basis if a Return Journey has been posted for a driver. The system takes approximately 10% of the registered journey length to create a corridor along the registered route. Based on an average speed of 55mph, the system works out roughly where the driver will be at any given moment. If a load is ready for collection at the predicted arrival time, in the chosen area, a journey notification will be generated.

Share this post

Newsletter

Stay up to date with our product and services.

  • This field is for validation purposes and should be left unchanged.