Pro Alerts -The right alerts delivered at the right time

Our new Pro Alerts are a pro-active way of alerting everyone involved in a booking, throughout the job (including the end customer if required) with how the booking is progressing.

When a job is confirmed to another member, driver/vehicle or sub-contractor, you can inform up to three people (plus yourself) with the following status updates:

• On site (at pickup)
• Loaded
• En-route updates at the frequency of your choice
• On site (at delivery)
• Delivered/POD

Notifications are date and time stamped and include information about the status i.e. loaded, distance to delivery and includes a map link to pinpoint where the consignment currently is. This is to help you and your customer (if you choose to include them) and reduce the time wasted on ‘Where are you?’ calls.

Pro-Alerts work in conjunction with the Exchange Mobile App or Navman Wireless integrated vehicles.

This new service is included FREE with all company level Exchange subscriptions.

See an example of an en-route alert below:

Pro Alert En-route Update – Acton – Glenrothes – Your Ref: 1220703

The driver is en-route to the destination.

Pro Alert update for the following order: