How notifications really work?

When a new load has been posted on the Exchange, the system will match the load with the appropriate members if they fit the following criteria: If the pickup location falls within your home notification radius If you have the right size vehicle within your fleet or through one of your regular sub-contractors If you […]

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Why is it important to leave feedback?

Leaving member feedback is an important part of using the Exchange – it gives an up-to-date view of a member’s current trading performance. Feedback shows how a member has performed on a job, if you would work with them again or whether they paid on time. You can leave feedback once every 30 days for […]

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Keep calm and get ready for the snow

The winter is on its way, no question about it and with the weather forecasts promising ice and snow already, drivers cannot be careful enough and prepare ahead for wintery road conditions. Even the most experienced driver can be caught–out by snow so the best advice, as simple as it may be is: keep calm […]

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Document Compliance on the Exchange

You now have the ability to upload and display your business documents on your Exchange to show that your company and vehicles are fully compliant e.g. certificate of incorporation, insurances, VAT certificate, O’ licence etc. Follow these steps to upload and view your documents: Upload your business documents and label each via the ‘Settings’ section. […]

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Use our Mobile App in Europe

Use our Mobile App in Europe to receive the same benefits you get from the App in the UK! Reduce empty return journeys Post return journeys from your phone, wherever you are in Europe Advertise your real-time location and availability Receive accurate load notifications based on your current location Update your customers on the go […]

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Communication on Haulage Exchange

What makes a successful haulier? The answer is simple: the ability to communicate at all stages of a job, and the flexibility to adapt to changes in various circumstances. Here are our tips of how and what to communicate: 1. If you are sub-contracting for another haulage company, always remember, you are working on behalf […]

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Why you need the CX Mobile App

The Mobile App is a great tool that helps Owner operators and Haulage companies get the most out of the Exchange. If you are a driver looking for loads, the Mobile App puts YOU in control by advertising your location and availability in real time, giving instant contact with suppliers. Haulage companies will be able […]

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Congratulations to Maple Fleet Services, Motor Transport Award winner

We were very pleased to present the 2013 Motor Transport Award for Innovation to Maple Fleet Services at the packed awards event in London on July 3rd. Their ‘Safe Connect’ device reduces the chance of rollaway and crushing incidents as a result of inadvertent release of the vehicles’ brakes while a trailer is being coupled.

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New service available: introducing ‘Pro-Alerts’

Our new automated alerting service is now live – called ‘Pro-Alerts’, this solution works in tandem with the mobile app we released in 2012. You can now keep your customers informed of real time progress throughout the life of a booking, with options to choose how frequently a status update is sent out. Read our […]

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